Return & Exchange Policy

At Evermark Customs Co., every item is made specifically for you. Because our products are custom-made, we do not accept returns, exchanges, or refunds due to:

• Incorrect size selection

• Change of mind

• Color or garment preference after approval

• Ordering the wrong item or quantity

• Customer-supplied artwork or spelling errors that were approved before production

Please review all order details, artwork proofs, spelling, colors, sizes, and quantities carefully before approving your order.

If We Make a Mistake

We stand behind our work. If your order arrives with an error caused by Evermark Customs Co. (such as the wrong design, incorrect garment, or a production defect), please contact us within 7 days of receiving your order.

We'll review the issue and, if the error is ours, we'll remake or replace the affected item at no additional cost.

Customer-Supplied Items

We take great care when decorating customer-supplied garments. However, because we did not manufacture or supply the item, Evermark Customs Co. cannot guarantee or replace customer-supplied items if an issue occurs during the decoration process. By providing your own garments, you acknowledge and accept this risk.

Questions?

If you have any concerns about your order, please reach out. We value every customer and will always do our best to provide a fair solution whenever possible.